What is Unified Inbox: An Effective CRM Solution
Discover what unified inbox is and how it helps businesses manage customer conversations across multiple channels like Facebook, Zalo, Instagram, and WhatsApp.
AI Agent orchestration that connects people, systems, and data into action. Specialized AI Agents for customer service, quoting, inventory, invoicing, compliance, and analytics β running 24/7 without manual intervention.
From trigger to action β AI Agents handle your business operations end-to-end
Specialized agents for every function: Customer Service, Quote, Inventory, Invoice, Compliance, and Analytics β each trained for its domain.
Understands context, decomposes tasks, dispatches the right agent, and manages state and business logic throughout the workflow.
Trigger β Classify β AI processes β Execute β Approve β Notify. Fully automated end-to-end with human-in-the-loop where it matters.
Connect CRM, ERP, Accounting, Warehouse, POS, E-commerce, and Payment systems via open APIs β no vendor lock-in.
Three steps from event to action β fully orchestrated by AI
An incoming message, a scheduled event, or a system signal kicks off the workflow automatically
Aura understands intent, plans the task, and dispatches the right AI Agent to handle it
The Agent acts on your business systems β with human approval for critical decisions
Connect communication channels & business systems β Agents operate directly on your real data
Receive & respond to messages and comments from your business Page
Official Account integration β primary channel for the Vietnam market
Agent lives simultaneously in thousands of group chats β continuously monitoring, summarizing, and alerting
Embed a live chat widget directly on your website
Connect WhatsApp Business β reach international & enterprise customers
Connect Telegram Bot β popular for tech communities & businesses
Multi-channel sales, inventory, and order management
Popular domestic CRM β manage customers & sales opportunities
CRM & automation platform for Vietnamese SMBs
Leading accounting & business management software in Vietnam
FAST accounting software β popular for manufacturing & distribution businesses
Connect any ERP or internal system via REST API or Webhook
Each Agent is specialized, context-aware, and connected to your business systems
Deeply understands your business knowledge base β responds with the right context, right product, right policy every time
Analyzes negotiation context, purchase history, and margins β makes optimal pricing decisions and flags margin risk before quote submission
Continuously monitors inventory patterns, detects anomalies, and forecasts stockouts β proactively alerts before orders are impacted
SKU-87912 | Last 7 days: 150 units Choose the plan that fits your business needs
Perfect for trying out Aura Agentic Workflow
Start Free TrialFor growing businesses
For large organizations
Join businesses achieving 30β50% efficiency gains with Aura Agentic Workflow Platform
Discover the latest solutions and trends in customer management
Discover what unified inbox is and how it helps businesses manage customer conversations across multiple channels like Facebook, Zalo, Instagram, and WhatsApp.
Explore how fanpage management software enhances business efficiency for Vietnamese enterprises with automation and intelligent analytics features.
Discover how AI chatbots improve customer conversation management, optimize customer service, and increase business efficiency with artificial intelligence.