AI-Powered Customer Messaging

Unified Chat Hub + AI Assistant β€”
Faster support, smarter conversions

Aggregate Facebook Page, Zalo OA, Zalo Personal, Website chat, and TikTok into a single inbox. Let our LLM summarize conversations, auto-tag, and consult your company's knowledge base β€” then take action via your CRM, ERP, or Inventory APIs.

50K+ messages/day
500+ businesses
70% faster response
Chat Hub Dashboard
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Hi, I need help with my order
I'd be happy to help! Let me check your order status.
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AI Summary: Customer inquiry about order #12345, shipped yesterday

Everything you need for customer messaging

Powerful features that help you manage, automate, and improve customer conversations

Unified Inbox

Aggregate all channels into one interface. No more switching between platforms.

LLM Assistant

Auto-summarize conversations, generate tags, and suggest responses powered by AI.

System Connectors

Connect to CRM, ERP, and Inventory systems via APIs for real-time data access.

Smart Automation

Route conversations, escalate to agents, and automate responses based on context.

How it works

Three simple steps to transform your customer messaging

1

Connect Channels

Link Facebook Page, Zalo OA, Zalo Personal, Website chat, and TikTok in minutes

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2

LLM Processes

AI automatically summarizes conversations, generates tags, and enriches context

AI Processing...
3

Take Action

Auto-respond, create CRM tickets, check inventory, or escalate to human agent

βœ“ Create lead in CRM
βœ“ Check inventory
βœ“ Send auto-response

Integrations that work for you

Connect your favorite platforms and tools in minutes

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Facebook Page

Connect your Facebook Page to receive and respond to messages

  • Real-time messaging
  • Comment tracking
  • Message templates
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Zalo OA

Official Account integration for Vietnamese market

  • Broadcast messages
  • Customer data sync
  • Transaction notifications
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Zalo Personal

Personal account messaging for direct customer contact

  • 1-on-1 conversations
  • Media support
  • Contact sync
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Website Chat

Embed live chat widget on your website

  • Customizable widget
  • Proactive chat
  • Visitor tracking
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TikTok

Connect TikTok business account for commerce

  • Direct messages
  • Product inquiries
  • Order tracking
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CRM / ERP Systems

Connect to Salesforce, Odoo, or custom systems

  • API webhooks
  • Data sync
  • Custom integrations

Need a custom integration?

Our API and webhook system allows you to connect any platform or internal system. Contact us for enterprise custom integrations.

AI-powered features that save time

Let AI handle the repetitive work so your team can focus on what matters

Smart Summary

Condense long conversations into actionable insights

Before:
"Hi, I want to know about the warranty... [15 messages] ...so can I get a refund?"
After:
Customer wants refund due to faulty charger; offered replacement; prefers refund.

Auto Tags

Automatically categorize and prioritize conversations

Generated tags:
urgent warranty refund

Auto-Consult

AI retrieves company policies and inventory data

Inventory Lookup:
GET /inventory/sku/87912
β†’ In stock: 5 units
βœ“ Reserve 1 unit for customer

Simple, transparent pricing

Choose the plan that fits your business needs

Starter

Free

Perfect for trying out Chat Hub

  • Up to 100 conversations/month
  • 2 channel integrations
  • Basic AI summarization
  • Email support
  • 7-day message history

Professional

$99 /month

For growing businesses

  • Unlimited conversations
  • All channel integrations
  • Advanced AI features
  • Priority support
  • Unlimited message history
  • CRM/ERP API connectors
  • Custom auto-responses
  • Team collaboration

Enterprise

Custom

For large organizations

  • Everything in Professional
  • Dedicated account manager
  • Custom integrations
  • SLA guarantees
  • Advanced security
  • Custom AI training
  • On-premise deployment option
  • 24/7 phone support

Trusted by leading businesses

Fashion Retailer

E-commerce, 50+ staff

"Chat Hub reduced our response time by 70% and our team can now handle 3x more conversations. The AI summarization is a game-changer."

70% Faster Response
3x More Conversations

Electronics Store

Retail chain, 100+ staff

"The inventory integration is incredible. Our agents can check stock in real-time without leaving the chat. Conversion rate increased by 45%."

45% Higher Conversion
98% Customer Satisfaction
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Ready to transform your customer messaging?

Join 500+ businesses using Chat Hub to deliver exceptional customer experiences